Ts & Cs

Welcome to Choose Connection Coaching.

Coaching is a safe space. What we discuss in coaching is private and won’t be shared with anyone.

Calls can be booked in as needed, or you can schedule a weekly or bi-weekly call. I also have packages, where you can pay monthly and receive a discount. However if you want to become a member to my website, you will get a 10% discount (subject to change) when you book one-on-one coaching. This cannot be combined with any other offer/discount.

Payment is required at booking, or monthly if on a package. Payment options are Venmo, Zelle or via my website (incurs additional fees).

Please give me 24 hours notice if you need to adjust your call time, once it’s booked. When this is honored I can ensure to accommodate the change. I can not offer a refund for calls being missed. I can offer grace when life is unpredictable and a last minute change is needed.

If on a monthly package: You can cancel your coaching package at any time. No refund will be issued for cancellation before the month has been completed. You will have the option to complete any outstanding calls/sessions after cancellation. You can also pause your package to accommodate busy schedules or unexpected life events.

All coaching calls are by default 60 minutes. If you need a longer session ($40/15 minutes), please book ahead of time so I can arrange my schedule accordingly. Calls can be up to 90 minutes long. If you are late to the call, I can not go over to make up the time.

I structure the calls in a certain way, to get the most out of our time. I also slow things down to ensure the process doesn’t feel too overwhelming, so integration of the skills can feel more attainable and sustainable. This may feel counter intuitive at first, and I just ask that you trust the process and honor the structure of the calls.

My role as your coach is to support and guide you as you navigate your journey. While I am honored to be in this role, the results of our work together are ultimately up to you. By booking with me, you acknowledge that I can’t guarantee specific outcomes in your relationship. My gift to you is empowerment, so essentially, you choose what you get out of this –the transformation is up to you.

You are the expert on your own life so if anything is not a fit for you, please don’t hesitate to workshop the suggestions or guidance given to find what is a fit!

I strongly suggest that you read The Empowered Wife book and listen to The Empowered Wife podcast every week. This will enhance the work you are doing in our sessions.

Our calls and all communication will be respectful and mindful. I am so honored to do this work and be your coach. I commit to showing up for you in the best way I know how, to support you in your journey towards connection to self and in your relationships.

Communication will happen via WhatsApp and calls will be on zoom. I aim to respond to your messages and emails within 24 hours.

My hours of operation are below, and subject to change. If I need to make planned or unexpected changes to my schedule that effect our communication and scheduled calls, I’ll let you know.

Thank you for reading, and for trusting me to be your coach! I am honored to be a part of your journey.

Coach Heids x

If you aren’t a current client, you can learn more about my coaching here, or BOOK YOUR FREE DISCOVERY CALL BELOW: