BOOKING AND PACKAGES

You can book calls as needed, or schedule a standing weekly or bi-weekly appointment. I also offer packages and group coaching, where you can pay monthly at a discounted rate.

If choosing a package, please note that you’ll need to schedule all of your calls before the next payment date. Unused calls are not eligible for rollover or refunds.

Monthly packages and group coaching require a 3-month minimum commitment.

Payment is required at booking for single sessions, or on the same date each month if you are on a package or enrolled in group coaching. Payment options include Venmo, Zelle, and Apple Pay.

RESCHEDULING, MISSED CALLS & CANCELLATIONS

Please give at least 24 hours’ notice if you need to adjust your call time (note: group coaching calls cannot be adjusted). When this notice is honored, I can do my best to accommodate the change.

I cannot offer refunds for missed calls. However, I can offer grace when life is unpredictable and a last-minute change is needed.

Group coaching calls will be recorded so you can watch the replay if you’re unable to attend live.

You may cancel your package or group coaching enrollment after the initial 3-month commitment period has been fulfilled. No refund will be issued for cancellations made before the month is completed. You may, however, use any outstanding calls or sessions after cancellation. Packages can be paused for busy seasons or unexpected life events; group coaching cannot be paused.

SESSION LENGTH & STRUCTURE

All coaching calls are 60 minutes by default. Longer sessions can be booked unless you’re in group coaching or on a monthly package. Please book in advance if you need extra time. Additional time is $40 per 15 minutes, up to a 90-minute maximum.

If you arrive late, the call will still end at the scheduled time.

My calls follow a specific structure designed to help you get the most out of our work. I am intentional about pacing so the process feels grounded and sustainable. This may feel counterintuitive at first, and I simply ask that you trust the flow of our sessions.

TEXT SUPPORT

Text support is an optional add-on that allows you to reach out with questions or receive written coaching between sessions. It is a great way to stay accountable, feel supported, and deepen your work between calls.
If you are booking pay-as-you-go sessions, text support applies for 7 days after each session.

YOUR ROLE & MY ROLE

My role as your coach is to support, guide, and walk with you on your journey. While I am deeply honored to do this work, the results of our sessions ultimately come from your willingness to engage with the process. By booking with me, you acknowledge that I cannot guarantee specific outcomes. My gift to you is empowerment—you choose the transformation you step into.

You are the expert on your own life. If any guidance I offer doesn’t feel like a fit, please adapt it or let me know so we can create something that truly works for you.

There is nuance, though. We all have blind spots, and it can take practice to tell the difference between discomfort that invites growth and something that simply isn’t aligned. My hope is to help you navigate those blind spots and the opportunities in surrender, while always honoring your limits and your pace.

At times, I may recommend additional resources to support your growth outside our calls. These are always optional.

COMMUNICATION

Coaching is always a safe, supportive space. Everything we discuss is private and will not be shared.

All calls and communication will be respectful and mindful. I commit to show up with intention, presence, and care as I support you on your journey toward deeper connection—both with yourself and in your relationships.

Communication will happen through WhatsApp, and our calls will be on Zoom. I do my best to respond to your messages and emails within 24 hours, while staying within my business hours.

My hours of operation are listed below and may shift from time to time. If I need to make planned or unexpected changes that affect our communication or scheduled calls, I will let you know.

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Thank you for reading—and thank you for trusting me to be your coach.
I am genuinely honored to be part of your journey.

Coach Heids x

If you aren’t a current client, you can learn more about my coaching here, or BOOK YOUR FREE DISCOVERY CALL BELOW:

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BLOOM

SOFT BEGINNINGS, GENTLE SUPPORT

(a) $310 2 sessions
(b) $370 2 sessions + text support

–SAVE $10–

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BLOSSOM

Deep Surrender & Expansion

(a) $450 3 sessions
(b) $540 3 sessions + text support

–SAVE $30–

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FLOURISH

LUSH, Radiant Transformation

(a) $590 4 sessions
(b) $710 4 sessions + text support

–SAVE $50–